Purchase Information

Each piece of GlobalSoul jewellery is lovingly made in the UK and is hallmarked with our own assay mark JLK. This proves that your piece is genuine.

We are working towards all of our collections being made with ethical sustainable silver to support the planet.

All of our products have a 12-month warranty.

Any faulty item can be sent to our Birmingham offices for repair/replacement. Please safely pack the item with enough padding to protect during shipping. Returned items must be in original packaging with proof of purchase. Postage is to be paid by sender Recorded Deliver and you will need to keep your proof of postage.

Any accidental damage/breakage can be repaired for a small charge. We will advise you of the charge before we start the work.