Delivery Information

Choose whether you want your parcel sent 1st or 2nd Class Royal Mail Service for all UK orders at the check out. All promotional FREE post offers are sent 2nd Class.

All in stock items are dispatched within 2 working days as some of our products are made to order. Any items that are out of stock will normally be dispatched within 14 days of the order being received. Should there be a further delay then we will contact you immediately.

All items will be packaged to perfection and posted by Royal Mail Recorded or Special Delivery, which requires a signature. Deliveries will be made Monday – Friday. GlobalSoul will not be responsible for orders that are deemed undeliverable. Customers will be charged shipment fees to resend the item.

Please note we ship from the UK so international (non-UK) orders will take slightly longer up-to 28 days from order. Europe postage is £8.00. America and the rest of the world £11.00. We are happy to quote a courier service for you - please email us jacqui@globalsoul.co.uk

Orders are not processed or posted on bank holidays and so we ask you to make allowances when ordering before or during public holidays.  

During periods of adverse weather conditions we may be unable to meet the delivery times advertised. Please be assured that we will do all we can to get your order to you as quickly as possible.